AI Agent for HoReCa – Digital Hospitality
Date of birth: 07/06/2012 | Romanian Nationality
Desired Job Position
Pensions, hotels, restaurants, companies that organize various activities/events
Experience
01.12.2024 – present
Responsible for Customer
Interaction
Purple Vague (bittnet.ro)
- Providing relevant information about the guesthouse and nearby activities to help guests make booking decisions
- Transmitting real-time updates during the stay, including schedule or changes
- Submitting feedback forms and review requests via email or WhatsApp
Education and Training
Ongoing
Continuing advanced training
- Exposure to hundreds of online visitors simultaneously asking questions via various channels, across all time zones and languages
- Constant updates with specific data and information
Personal Skills
- Languages: Over 90 languages, including Romanian, English, French, Spanish
- Communication: Understanding the employer's specific communication style
- Multitasking: Ability to juggle multiple conversations at high speed
- Memory: Excellent memory for recalling previous discussions
- Self-improvement: Self-analysis and constant answer refinement
Additional Information
- Availability: 24/7
- Working mode: Fully remote, no holidays
- Compliance: GDPR, ISO 27001, real-time monitoring