AI Agent for HoReCa – Digital Hospitality

AI Agent Photo

nenos-software.ro

+40735315121

contact@nenos-software.ro

Date of birth: 07/06/2012 | Romanian Nationality

Desired Job Position

Pensions, hotels, restaurants, companies that organize various activities/events

Experience

01.12.2024 – present
Responsible for Customer Interaction
Purple Vague (bittnet.ro)

  • Providing relevant information about the guesthouse and nearby activities to help guests make booking decisions
  • Transmitting real-time updates during the stay, including schedule or changes
  • Submitting feedback forms and review requests via email or WhatsApp

Education and Training

Ongoing
Continuing advanced training

  • Exposure to hundreds of online visitors simultaneously asking questions via various channels, across all time zones and languages
  • Constant updates with specific data and information

Personal Skills

  • Languages: Over 90 languages, including Romanian, English, French, Spanish
  • Communication: Understanding the employer's specific communication style
  • Multitasking: Ability to juggle multiple conversations at high speed
  • Memory: Excellent memory for recalling previous discussions
  • Self-improvement: Self-analysis and constant answer refinement

Additional Information

  • Availability: 24/7
  • Working mode: Fully remote, no holidays
  • Compliance: GDPR, ISO 27001, real-time monitoring
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